At Jumba Bet Online Casino, we prioritize your privacy and security. We continuously update our measures to protect your personal information.
If this Privacy Policy is translated into another language and any discrepancies arise, the English version will prevail.
Our Casino(s), as defined in our Terms and Conditions, provide online gambling entertainment services. References to “we,” “us,” and “our” refer to our Casino(s) and any affiliated casinos under TD Investments Ltd, a company registered in Belize. References to “you” and “your” pertain to individuals using our Website(s) and services who provide personal information to us.
All personal information submitted to us is stored securely, treated as confidential, and protected.
By using our services, you trust us with your information. We take this responsibility seriously and implement stringent security measures to protect the personal data you provide. We ensure that your data is handled securely and in compliance with applicable data protection laws.
This Privacy Policy explains what information we collect, why we collect it, and how we use it. It also describes how we manage and safeguard your data.
By providing your information and using our Website(s), you consent to the collection and use of your data as outlined in this policy. If you do not agree, please refrain from using our services.
To provide our online casino services, we collect personal data before you can participate in games or promotions. Below is an overview of the information we collect, its usage, and its purpose.
Personal Information is any data that can identify an individual. This information is collected through:
Forms completed when registering an account.
Information submitted via Website(s), email, or other communication channels.
Verification processes, which may include:
Additional identification documents or certifications.
Confirmation of transactions via a financial institution.
Initial payments made through an account in your name.
Examples of personal data collected include:
Name, date of birth, address, email, and phone number.
Payment details, including credit card or bank account information.
Account transaction history, Website log-ins, traffic data, and customer support interactions.
To verify your account, our support team will contact you upon registration. Your details will be cross-checked against a trusted third-party verification system.
Your information remains secure, and we do not sell, trade, or rent your details to any third parties. Only authorized personnel have access to general account information.
To use our casino platform fully, we collect payment information such as credit card numbers and bank details. Deposits must be verified for security reasons.
Required documents for verification include:
A valid government-issued ID (driver’s license, passport, or national ID card).
A copy of the credit/debit card used for transactions (with the CVV and middle 8 digits masked).
For withdrawals, we may request additional documents confirming your identity, address, and payment method.
We also collect information voluntarily shared by you, such as emails, live chat interactions, or responses to communications.
We may collect technical information related to your device, software, or network connection, including:
Unique device identifiers (e.g., UDID, MAC address), IP address, and location data.
Browser type, operating system, language preferences, and access times.
To enhance security, we may obtain personal data from third parties, including:
Credit history reports from financial service providers.
Identity verification checks to prevent fraud and illegal activity.
Non-Personal Information is anonymous data that does not identify you directly. We collect this information to improve our services, prevent fraud, and conduct analytics.
Examples include:
Technical Information: Device details, browser type, and system logs.
Game Play Information: Betting history, game sessions, and player scores.
Device and Connection Data: Security measures to detect fraudulent activity, such as VPN or proxy usage.
Analytics Data: User behavior, page interactions, and browsing patterns.
Anonymized Data: Information rendered non-identifiable for research and marketing.
Data Combination: If Personal Information is combined with Non-Personal Information, it is treated as Personal Information while combined.
We are committed to protecting your data and ensuring that your experience remains secure and transparent. If you have any concerns, please contact our customer support team.
A cookie is a small text file stored on your device that collects information about your browsing activity. Cookies enhance your experience by allowing:
Seamless navigation between website pages.
Automatic activation of certain features within our online casino.
Storage of your preferences for games such as online slots, roulette, video poker, and blackjack.
A faster, more efficient interaction between you and our services.
Cookies are non-executable and cannot harm your device, nor can they install malware. Instead, they store basic preferences, updating each time you visit our website.
Cookies also help ensure that the content displayed is relevant to your interests while providing valuable analytics on how you use our services. This data is securely stored on your device for real-time updates.
We use cookies to:
Store your website preferences and customizations.
Enhance user experience.
Analyze website usage to improve our services.
Deliver relevant marketing content for promotions and offers.
Our website and third-party service providers use cookies and pixel tracking to gather data about your interactions with our platform.
Session Cookies: Temporary cookies that expire once you close your browser, allowing for smooth navigation during a single session.
Persistent Cookies: Stored for a fixed period on your device to recognize repeat visits, retain preferences, and enhance user experience.
Third-Party Cookies: Placed by external providers to support analytics, advertising, and other functionalities.
Flash Cookies: Used during gameplay to enhance performance and loading speeds.
Pixel tracking allows us to monitor visits and user interactions with advertisements, optimizing marketing efforts. This data is classified as Non-Personal Information and may be shared with third parties (refer to “Third-Party Collection of Information” below for details).
By using our website, you consent to the use of cookies and pixels in accordance with this Privacy Policy. You can disable cookies in your device settings, but doing so may affect website functionality.
Our online casino processes Personal Data based on a lawful “Contract” principle, ensuring we fulfill our obligations to you as a registered user. Upon account registration, by accepting our Terms and Conditions, you enter into a contract with us, allowing for the processing of your Personal Data.
This Privacy Policy explains how we collect, use, and share Personal Information. In addition to the purposes outlined earlier, we use collected data to:
Set up and maintain your account.
Provide a seamless and secure gaming experience.
Communicate important updates and promotional offers.
Analyze website usage to improve services.
Provide customer support and troubleshoot technical issues.
Detect and prevent fraudulent or illegal activity.
Enforce compliance with our Terms and Conditions.
Investigate and resolve disputes.
We do not sell, rent, or share your Personal Information beyond what is outlined in this Privacy Policy. When registering, you acknowledge that your data may be disclosed only for necessary purposes, with strict security measures in place.
Affiliated companies within our corporate group.
Payment processors and data verification providers.
Subcontractors and service providers required for casino operations.
Marketing and promotional partners.
Auditors, consultants, or compliance professionals.
Regulatory authorities, law enforcement, and fraud prevention agencies.
Potential business investors or purchasers.
Additionally, we may share Personal Information to:
Store data securely with cloud service providers.
Process transactions, including payments and withdrawals.
Conduct research and analytics for service improvements.
Send promotional and informational materials.
If required by law or to protect the integrity of our services, we may share your information with third parties for security or legal compliance.
Non-Personal Information (data that does not identify you) may be shared for marketing or analytics purposes.
This Privacy Policy applies only to our services and does not extend to third-party websites, applications, or services linked to our platform. Before providing any Personal Information to a third party, review their respective privacy policies.
By using third-party websites or services, you assume responsibility for any risks associated with sharing your Personal Information, and we are not liable for their data handling practices.
We adhere to the EU General Data Protection Regulation (GDPR), which protects and empowers EU citizens regarding data privacy. GDPR applies to all companies processing EU residents’ data, regardless of location.
You have the right to:
Request access, updates, or corrections to your Personal Information.
Restrict data processing where applicable.
Request data deletion, subject to compliance with legal obligations.
Obtain copies of your Personal Information.
To exercise these rights, contact us via the methods listed on our website. Upon verification of your identity, we will process your request within 30 days.
Data will be retained for as long as necessary to meet regulatory requirements, with a minimum retention period of five years following account closure.
We take comprehensive security measures to protect your Personal Information:
Encrypted communications for secure transactions.
Secure network topology with firewall protection.
Advanced authentication and access control protocols.
Internal and external security audits.
While we implement industry-standard security measures, unauthorized access remains a risk in any online environment. We are not liable for breaches caused by malicious actors but remain committed to preventing and mitigating such risks.
As a global online casino, your Personal Information may be transferred outside your geographic region. We take necessary steps to ensure adequate protection of your data in compliance with international privacy laws.
By using our services, you consent to such transfers under this Privacy Policy.
If you have concerns regarding your privacy or suspect misuse of our services, please contact us at support@jumbabet.com or via our toll-free line at 1-844-236-8582.
By accepting this Privacy Policy, you consent to the use of your Personal Information—such as your name, home address, email, and phone number—for promotional purposes. This may include marketing communications from us or our third-party subcontractors regarding our services, as well as products, websites, and applications related to:
(i) Other companies within our Group;
(ii) Our business partners and affiliates (collectively referred to as “Marketing Affiliates”), whom we believe may offer services of interest to you.
Additionally, we may share your Personal Information with our Marketing Affiliates to provide you with tailored marketing offers. These communications may be sent via email, direct mail, SMS, or phone calls.
If you wish to opt out of marketing communications from us or our affiliates, you may do so at any time by contacting us at support@jumbabet.com or via our Toll-Free line: 1-844-236-8582.
Please note that even if you opt out of marketing emails, we may still send you essential service-related updates and notifications.
By downloading, installing, or accessing our services, you acknowledge and agree that we may share your Personal Information with our business partners and Marketing Affiliates for marketing purposes.
We may collaborate with third parties to analyze the effectiveness of our advertising campaigns. Non-Personal Information may be shared with these partners to enhance our marketing strategies and improve your overall experience.
In the event of a corporate transaction—such as a business sale, merger, bankruptcy, consolidation, reorganization, or asset transfer—we may share your Personal Information. The acquiring entity will assume all rights and obligations under this Privacy Policy and will notify you of any policy changes.
Our services, promotions, and events are strictly intended for individuals 18 years or older (or the age of legal consent, whichever is higher). Under no circumstances should our services be accessed or promoted to minors.
If you are not Legally of Age, you must not use our services or provide us with any Personal Information.
We reserve the right to verify the age of our users. If we discover that a minor has submitted information, we will take immediate action to delete the data and may report the incident. If you suspect a minor has shared information with us, please contact us at support@jumbabet.com or via our Toll-Free line: 1-844-236-8582.
We may update this Privacy Policy periodically due to security enhancements or service modifications. The most recent version will always be available on our website.
We encourage you to review this Privacy Policy regularly. Your continued use of our services following any updates signifies your acceptance of the revised terms.
For any questions or concerns regarding our services or this Privacy Policy, please reach out to us:
📧 Email: support@jumbabet.com
📞 Toll-Free: 1-844-236-8582
We recommend reviewing this Privacy Policy carefully to stay informed about how your data is handled.
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